At Onramper, we have implemented two effective methods to minimize friction. Firstly, in our routing algorithms, we prioritize onramps that have a lower KYC (Know Your Customer) friction. This is especially beneficial when users do not need to upload their ID or undergo 'liveness verification' to complete a transaction.
Secondly, we have devised a system where returning users are automatically recommended to use the onramp they have previously completed KYC with. By doing so, we significantly reduce friction for our loyal customers, making their experience even smoother.