In most cases, KYC (Know Your Customer) verification is completed before you finish your cryptocurrency transaction. This ensures a smooth and seamless process, so you can complete your purchase without any delays.
When Manual Enhanced Due Diligence Is Required
However, in rare instances, a fiat onramp may conduct manual enhanced due diligence after your payment is submitted. This additional review can take anywhere from a few minutes to a few hours to complete. During this process, if any further information or verification is needed, you will be informed via email with instructions on how to proceed.
Stay Informed
To avoid delays, make sure to check your email regularly for any updates or requests for additional information. This will help you respond quickly and keep the process moving smoothly.